Pilot Operation Law and Legal Definition

Pilot operation means an analysis of the actual financial, organizational and logistical pressures that franchisees need to face in different areas. Normally, company-owned units can provide the basis for a pilot operation, but for a pilot operation to be effective it must be carried out by a ‘manager’ on an arm’s-length basis to test the system and infrastructure. A pilot operation must be used to design the franchise program, to establish training and operations manual.