Unsolicited Goods Law and Legal Definition

Unsolicited goods are those goods which are sent to someone without being asked those goods to be sent. Sending unsolicited goods in itself is not an offence. However, demanding payment for unsolicited goods is a criminal offence. Consumers can retain unsolicited goods or dispose them as they wish. They are under no obligation to keep them safe or to return them.

When unsolicited goods or services are provided to a person, the person has a right to accept the goods or services as a gift, and is not bound to return the goods or services. Goods or services are not considered to have been solicited unless the recipient specifically requested. Demanding payment for unsolicited goods constitutes an unfair or deceptive act or practice in trade or commerce for the purposes of applying Consumer Protection Act.