Open Door Policy Law and Legal Definition

Open door policy is a grievance procedure designed for settlement of a grievance by a formal communication between an employee and the management. Under open door policy, an aggrieved employee is free to meet the top executives of the organization and get his/her grievances settled. Open door policy is more suitable in small organizations because in bigger organizations, top management executives may be busy with other concerned matters of the company and employees might be reluctant in meeting them personally to redress a grievance.